Refund Policy

This Refund Policy describes the rules and conditions under which refunds may be issued for payments made to Youth Computer Education Centre (YCEC). By making any payment on our website or digital platforms, you agree to the terms outlined in this policy.

Youth Computer Education Centre provides computer education, certification programs, digital services, and franchise-related facilities. Due to the nature of educational and digital services, most services are activated immediately after successful payment.

General Refund Policy

All payments made for courses, certifications, digital services, registrations, or wallet recharges are generally non-refundable once the service has been successfully activated or delivered to the user.

Users are advised to carefully review service details and pricing before making any payment.

Eligible Refund Cases

Refunds may be considered only under limited circumstances such as duplicate payments, technical errors where payment is deducted but service is not delivered, or verified unauthorized transactions.

Non-Refundable Situations

Refunds will not be issued for change of mind after payment, incorrect service selection, failure to use services within validity, successful wallet credits, or services already accessed.

Wallet Recharge Policy

Wallet recharges on the Youth Computer Education Centre platform are strictly non-refundable once credited. Wallet balance can only be used for services available on our platform and cannot be withdrawn as cash.

Refund Request Procedure

To request a refund, users must contact our support team within 7 days of the transaction date and provide the transaction ID, registered email address, payment date, and reason for the request.

Refund Processing Time

Once approved, refunds will be processed within 7–10 working days and credited to the original payment method. Processing time may vary depending on the bank or payment gateway provider.

Third-Party Payment Gateways

All payments are processed through secure third-party gateways such as Razorpay. We do not control payment gateway processing timelines or banking delays.

Policy Updates

Youth Computer Education Centre reserves the right to modify this Refund Policy at any time without prior notice. Updates will be posted on this page.

For any refund-related queries, please contact us at support@ycecindia.com.